Shipping & Returns: Free Shipping. All The Time.
Imagine climbing into your soaking tub at the end of a long day, letting the comforting warmth of the water envelope your tired body. Create your own relaxing refuge with the Alana Freestanding Bathtub. With striking contemporary beauty, this tub makes the perfect centerpiece for a modern bathroom space.
•Freestanding acrylic bathtub.
•Available in White finish.
•Chrome-finish brass pop-up drain.
•Flexible drain hose.
•Drain placement: center.
•Does not include faucet.
No assembly required.
•Material Type: Acrylic.
•Overall Dimensions: 70.1" x 31.5" x 28.3" Height.
•Inner Dimensions: 68.1" x 28.3" x 17.7" Height.
•Tub Weight: 81.4 lbs.
•Installation Type: Freestanding.
•Water Capacity: 63.4 gal.
•Seating Capacity: 1 person.
•Faucet Configurations: No Faucet Drilling.
•With pop-up drain: With siphon.
•Bathtub Certifications: CUPC.
If your order is in stock and we process the charges to your credit card, it will usually ship within 9 business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at email@example.com.
The freight company will contact the receiver in advance to schedule a delivery date and time; we recommend that you have help available upon arrival. ALL DELIVERIES ARE CURBSIDE; the freight company is only responsible for unloading this item off the truck however, they will bring it onto your driveway/garage (provided it is accessible for the truck), but not to your backyard or anywhere else inside the house.
We make every effort to ensure that delivery of your order is in satisfactory time and condition; however we are not responsible for delays in transit beyond our reasonable control. Items less than 100 lbs. are shipped via Parcel Carriers (UPS, FED EX, USPS, DHL, etc.). Items over 100 lbs. ship via common carrier (LTL).
Someone must be present at time of freight arrival to accept the package. Please be mindful of the condition in which freight will arrive; open your package carefully upon the arrival of your item and examine whether there is any damage to the item. Before signing the proof of delivery (bill of lading), count the boxes and inspect the package for any potential damage that may have occurred while in transit. It's normal for the packaging to show some wear. Also DO NOT discard your packing materials immediately, in the case you might need to ship the item back, all returns MUST be in the original package as with any other product that must be returned whether for refund, exchange or replacement. NO EXCEPTIONS.
We are not responsible and/or liable for property damages during transit on customers’ pick-ups, and after installation/ operation of the unit. We reserve the right not to serve. Please exercise best practice for the installation of the unit and check all connections for water leaks before normal operation as installation/item transit might adversely affect the integrity of included piping. Make your purchase ahead of time to allow sufficient transit time and coverage in the case of any eventualities (i.e.: damaged item/ exchange). We are in no event liable or responsible for any injury, loss, damage, liability, debt, cost, expense, charge or fee of whatever nature, incurred or suffered by purchaser, or any successor or customer of purchaser, whether direct or indirect, incidental or consequential, or in any other manner, in connection with the purchase, use or any resale of the goods.
If for any reason you're unhappy with your purchase, we are happy to process returns within 30 days of your order arriving at your home. To start a return, please email us at firstname.lastname@example.org and we will be happy to start the process for you. Keep in mind that, with the exception of damaged or defective products, return shipping charges and a 20% restocking fee will be deducted from your refund. Refunds will only be issued to the original payment account (credit card, PayPal account or otherwise) that you used when placing your order.
If you cancel your order before it has shipped, a 20% restocking fee will still be deducted from your refund.
If you wish to return a product due to damage or defect, you will not be charged for return shipping or a restocking fee and the below policies will take effect.
Please inspect the packaging of your item(s) when they arrive and note the condition of the box. If the packaging/box is damaged, please write DAMAGED on the delivery receipt, accept the shipment and email us at email@example.com alerting us of the damage. You may also call us at +1 (503) 208-4658 and we are more than happy to get your warranty claim started as soon as possible.
When you bring the shipment into your home, carefully inspect each item for damages and report them to us as soon as possible. If the damages are noted on the proof of delivery, we will be able to accommodate cost-free replacements if the damages are reported to us within 48 hours of the delivery receipt. If there is no visible damage to the packaging, please inspect the item for any concealed damage within 48 hours of delivery. Products and packaging NOT in original condition will not be accepted for return.
For one year after purchase, Altair accepts responsibility for repairing any defects the product may have.
We work very hard to ensure that we offer the absolute best prices online. If you find another online store that offers a lower price than us within six months of your purchase date please let us know and we will refund your original payment for the difference. We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within six months of your purchase date we will refund the difference as well.
To request your partial refund simply e-mail us a link to the same product on our website, or on our competitor's website within six months from the date of your order and we will process the credit accordingly.
Our 100% Price Guarantee has some limitations:
•You must purchase the item from our website before requesting your Price Match Guarantee.
•Promotions such as rebates and buy one, get one free offers are not eligible.
•The item must be in stock on the competitor's website.
•The competitor must be an online store, they may not have a retail location.
•The website can not be a discounter or auction website (ie; eBay, overstock, etc.).
•The competitor must be an Authorized Retailer of the product in question.
•The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax.